Summary
Uber Medical, a company which owns a proprietary dynamic image correction technology, wanted to help surgeons to develop a surgical video system for their tele-consultations and academic teachings. I mapped the product system architecture, designed the system’s experience and complete set of hardware devices. Other than the products, I defined the brand’s visual identity system.
Main Challenges
- Lack of support from product manager
- Shattered interactions created by multiple end users
User Touch Points
Collaborative Relation
- Commands from Surgeon
- Commands from Assistant
- Information ( Video / vital signs / status )
Group User’s Experience
Users in a group play different roles in collaborations, they not only interact with their devices but also with other users. The defining of the system architecture began with function charts. I reviewed possible functions all all together then decided what functions should go to which terminal
Main Criteria
- High efficiency and smoothness of team collative workflow
- Low learning cost
Host Software
Host Hardware
Tablet Hardware
Camera Hardware
Transmitter Hardware
Tablet Software
Task Flow (e.g. tablet software)
This is an example of the tablet’s software interactions. Based on the functional chart, I designed the process of video replaying and editing.
Interactions Between Devices
Controlling Mode
In this mode the host and the tablet work separately. The tablet is held and operated by the filming assistant as a remote controller for monitoring and correcting videos from surgeon’s head camera, while the small screen on the host show basic working status of the entire system
Displaying Mode
When sit the tablet on the dock in the front of the host, the two devices switch to DISPLAYING MODE and begin working together for video review and teleconferencing. The large screen shows surgical videos or meeting participants at the other end, and the small screen shows supplementary information.
A Head Camera
Observation – digging out the needs for design
From my observation and practice in a typical crowded operation room, I found a huge visibility difference between the first and second perspective video taking. I also tried to place a camera in different positions on a surgeon, and finally let the client understand that – they need a head camera
To explore an ideal way to wear a camera on head, I had to take account of both stability and comfortability. I found that the most natural way should be similar with wearing glasses
Stability
A glasses-like frame helps to evenly distribute the camera’s weight on nose, head sides and back
Comfortability
Many surgeons wear their glasses when doing operations. Based on the data gotten from massive measurements, this head camera could be compatible with most glasses shapes
Space Management
The product system consists of five pieces of devices, cables, a charger, and handbooks, which can simply mess up a crowed operating space. Moreover, surgeons sometimes have demands on the product’s portability. So in my spacing design, everything can be packed into a case
Insert the transmitters from the back of the host
Slide in the tablet on top of the transmitters
Put the host into the case
Pack the wires without unplugging from the host